COMPUTER AWARENESS
1. Microsoft word is a ____________.
a) Closed Source Software
b) Open Source Software
c) Horizontal Market Software
d) Vertical Market Software
e) None of these
2. Which of the following keyboard shortcut is used for selecting/highlighting the url address in the
text-box of a web browser’s address bar?
a) Ctrl + A
b) Ctrl + S
c) Alt + D
d) Ctrl + Alt + S
e) None of these
3. Which of the following computer softwares is best example of freeware programs?
a) Firewall / Antivirus
b) Instant messaging / Google Toolbar
c) Ms-Office / Internet explorer
d) Adobe Photoshop / Coreldraw
e) None of these
4. A ____________is a set of rules.
a) Network
b) Link
c) URL
d) Blog
e) Protocol
5. A __________is the result/match returned by a search engine when a user search a topic with in a
search criteria.
a) Link
b) URL
c) View
d) Hit
e) Success
6. Each computer have a/an ___________, and some ______.
a) Operating System, Application Programs
b) Internet Browser, Document files
c) Hard Disk, Application programs,
d) Operating system, Antivrus Programs
e) None of these
7. UNIX is used as an operating system in:
a) Desktop PC
b) Supercomputers
c) Web Sever
d) All the above
e) None of these
8. The term CPU stands for :
a) Central Protecting Unit
b) Central Processing Unit
c) Chief Processing Unit
d) Client Processing Unit
e) None of these
9. Primary function of a processor is :
a) to carried out instructions in a programs
b) to process data and information
c) to store the result into storage device
d) to manage a network printer
e) None of these
10. On which of the following storage devices data is stored permanently for long time and stored data
read by a beam of laser?
a) Digital Verstaile Disc
b) Hard Disk
c) Floppy Disk
d) Pen drive
e) None of these
11. Which of the following is a secondary storage device to hold large amount of data?
a) DVD
b) CD
c) Hard disk
d) Floppy disk
e) None of these
12. Which among the following devices is a/an image processing input device?
a) Printer
b) Scannar
c) Monitor
d) Keyboard
e) None of these
13.The ____________, also called the brain of the computer, is responsible for processing data.
a) CPU
b) RAM
c) Motherboard
d) Hard disk
e) None of these
14. A computerized system consists of :
a) Hardware, Data, Procedure, Processing, Peoples
b) Hardware, Programs, Data, Processing, Networks
c) Hardware, Programs, Data, Networks, Peoples
d) Hardware, Software, Procedure, Data, Peoples
e) None of these
15. A __________involves a type of e-mail messages designed to steal your sensitive information,
such as passwords and credit card details, with the intentions of stealing your identity.
a) Phishing trip
b) Hacking
c) Spamming
d) Spyware
e) Phishing scam
16. A ________ is a person who breaks into computers and computer networks for profit, as protest,
or sometimes by the motivation of the challenge.
a) Software engineer
b) Progammer
c) Hacker
d) Spammar
e) None of these
17. A(n)_______ is a collection of computers and devices interconnected by communications channels
to share information and resources.
a) Internet
b) Network
c) Server
d) Blog
e) None of these
18. The use of technology to enable people to learn anytime and anywhere is called ________.
a) e-commerce
b) information technolgoy
c) e-learning
d) online business
e) None of these
19. A way of accessing information over the medium of the Internet is
a) WWW
b) Web server
c) Website
d) All the above
e) None of these
20. The external devices that are connected to a computer system are known as:
a) Slots
b) Peripheral
c) Buses
d) Expansion cards
e) None of these
a) Closed Source Software
b) Open Source Software
c) Horizontal Market Software
d) Vertical Market Software
e) None of these
2. Which of the following keyboard shortcut is used for selecting/highlighting the url address in the
text-box of a web browser’s address bar?
a) Ctrl + A
b) Ctrl + S
c) Alt + D
d) Ctrl + Alt + S
e) None of these
3. Which of the following computer softwares is best example of freeware programs?
a) Firewall / Antivirus
b) Instant messaging / Google Toolbar
c) Ms-Office / Internet explorer
d) Adobe Photoshop / Coreldraw
e) None of these
4. A ____________is a set of rules.
a) Network
b) Link
c) URL
d) Blog
e) Protocol
5. A __________is the result/match returned by a search engine when a user search a topic with in a
search criteria.
a) Link
b) URL
c) View
d) Hit
e) Success
6. Each computer have a/an ___________, and some ______.
a) Operating System, Application Programs
b) Internet Browser, Document files
c) Hard Disk, Application programs,
d) Operating system, Antivrus Programs
e) None of these
7. UNIX is used as an operating system in:
a) Desktop PC
b) Supercomputers
c) Web Sever
d) All the above
e) None of these
8. The term CPU stands for :
a) Central Protecting Unit
b) Central Processing Unit
c) Chief Processing Unit
d) Client Processing Unit
e) None of these
9. Primary function of a processor is :
a) to carried out instructions in a programs
b) to process data and information
c) to store the result into storage device
d) to manage a network printer
e) None of these
10. On which of the following storage devices data is stored permanently for long time and stored data
read by a beam of laser?
a) Digital Verstaile Disc
b) Hard Disk
c) Floppy Disk
d) Pen drive
e) None of these
11. Which of the following is a secondary storage device to hold large amount of data?
a) DVD
b) CD
c) Hard disk
d) Floppy disk
e) None of these
12. Which among the following devices is a/an image processing input device?
a) Printer
b) Scannar
c) Monitor
d) Keyboard
e) None of these
13.The ____________, also called the brain of the computer, is responsible for processing data.
a) CPU
b) RAM
c) Motherboard
d) Hard disk
e) None of these
14. A computerized system consists of :
a) Hardware, Data, Procedure, Processing, Peoples
b) Hardware, Programs, Data, Processing, Networks
c) Hardware, Programs, Data, Networks, Peoples
d) Hardware, Software, Procedure, Data, Peoples
e) None of these
15. A __________involves a type of e-mail messages designed to steal your sensitive information,
such as passwords and credit card details, with the intentions of stealing your identity.
a) Phishing trip
b) Hacking
c) Spamming
d) Spyware
e) Phishing scam
16. A ________ is a person who breaks into computers and computer networks for profit, as protest,
or sometimes by the motivation of the challenge.
a) Software engineer
b) Progammer
c) Hacker
d) Spammar
e) None of these
17. A(n)_______ is a collection of computers and devices interconnected by communications channels
to share information and resources.
a) Internet
b) Network
c) Server
d) Blog
e) None of these
18. The use of technology to enable people to learn anytime and anywhere is called ________.
a) e-commerce
b) information technolgoy
c) e-learning
d) online business
e) None of these
19. A way of accessing information over the medium of the Internet is
a) WWW
b) Web server
c) Website
d) All the above
e) None of these
20. The external devices that are connected to a computer system are known as:
a) Slots
b) Peripheral
c) Buses
d) Expansion cards
e) None of these
SBI CLERKS EXAM COMPUTER KNOWLEDGE QUESTIONS
1. A keyboard is this kind of device—
(A) black
(B) input
(C) output
(D) word Processing
(E) None of these
Ans : (B)
2. IT stands for—
(A) information Technology
(B) integrated Technology
(C) intelligent Technology
(D) interesting Technology
(E) None of these
Ans : (A)
3. Which of the following refers to the fastest, biggest and most expensive computers ?
(A) Personal Computers
(B) Supercomputers
(C) Laptops
(D) Notebooks
(E) None of these
Ans : (B)
4. A collection of related information sorted and dealt with as a unit is a—
(A) disk
(B) data
(C) file
(D) floppy
(E) None of these
Ans : (C)
5. The process of a computer receiving information from a server on the Internet is known as—
(A) pulling
(B) pushing
(C) downloading
(D) transferring
(E) None of these
Ans : (C)
6. Which part of the computer helps to store information ?
(A) Disk drive
(B) Keyboard
(C) Monitor
(D) Printer
(E) None of these
Ans : (A)
7. ………………is the process of carrying out commands.
(A) Fetching
(B) Storing
(C) Executing
(D) Decoding
(E) None of these
Ans : (C)
8. The role of a………generally is to determine a buyer’s needs and match it to the correct hardware and software.
(A) computer Scientist
(B) computer sales representative
(C) computer consultant
(D) corporate trainer
(E) None of these
Ans : (B)
9. Which of the following groups consist of only output devices ?
(A) Scanner, Printer, Monitor
(B) Keyboard, Printer, Monitor
(C) Mouse, Printer, Monitor
(D) Plotter, Printer, Monitor
(E) None of these
Ans : (D)
10. The rectangular area of the screen that displays a program, data, and/or information is a—
(A) title bar
(B) button
(C) dialog box
(D) window
(E) None of these
Ans : (D)
11. A(n)………contains commands that can be selected.
(A) pointer
(B) menu
(C) icon
(D) button
(E) None of these
Ans : (B)
12. An error is also known as—
(A) bug
(B) debug
(C) cursor
(D) icon
(E) None of these
Ans : (A)
13. Arithmetic Operations—
(A) involve matching one data item to another to determine if the first item is greater than, equal to, or less than the other item
(B) sort data items according to standard, predefined criteria in ascending order or descending order
(C) use conditions with operators such as AND, OR and NOT
(D) include addition, subtraction, multiplication and division
(E) None of these
Ans : (D)
14. Sending an e-mail is similar to—
(A) picturing an event
(B) narrating a story
(C) writing a letter
(D) creating a drawing
(E) None of these
Ans : (C)
15. Microsoft Word is an example of—
(A) an operating system
(B) a processing device
(C) application software
(D) an input device
(E) None of these
Ans : (B)
(A) black
(B) input
(C) output
(D) word Processing
(E) None of these
Ans : (B)
2. IT stands for—
(A) information Technology
(B) integrated Technology
(C) intelligent Technology
(D) interesting Technology
(E) None of these
Ans : (A)
3. Which of the following refers to the fastest, biggest and most expensive computers ?
(A) Personal Computers
(B) Supercomputers
(C) Laptops
(D) Notebooks
(E) None of these
Ans : (B)
4. A collection of related information sorted and dealt with as a unit is a—
(A) disk
(B) data
(C) file
(D) floppy
(E) None of these
Ans : (C)
5. The process of a computer receiving information from a server on the Internet is known as—
(A) pulling
(B) pushing
(C) downloading
(D) transferring
(E) None of these
Ans : (C)
6. Which part of the computer helps to store information ?
(A) Disk drive
(B) Keyboard
(C) Monitor
(D) Printer
(E) None of these
Ans : (A)
7. ………………is the process of carrying out commands.
(A) Fetching
(B) Storing
(C) Executing
(D) Decoding
(E) None of these
Ans : (C)
8. The role of a………generally is to determine a buyer’s needs and match it to the correct hardware and software.
(A) computer Scientist
(B) computer sales representative
(C) computer consultant
(D) corporate trainer
(E) None of these
Ans : (B)
9. Which of the following groups consist of only output devices ?
(A) Scanner, Printer, Monitor
(B) Keyboard, Printer, Monitor
(C) Mouse, Printer, Monitor
(D) Plotter, Printer, Monitor
(E) None of these
Ans : (D)
10. The rectangular area of the screen that displays a program, data, and/or information is a—
(A) title bar
(B) button
(C) dialog box
(D) window
(E) None of these
Ans : (D)
11. A(n)………contains commands that can be selected.
(A) pointer
(B) menu
(C) icon
(D) button
(E) None of these
Ans : (B)
12. An error is also known as—
(A) bug
(B) debug
(C) cursor
(D) icon
(E) None of these
Ans : (A)
13. Arithmetic Operations—
(A) involve matching one data item to another to determine if the first item is greater than, equal to, or less than the other item
(B) sort data items according to standard, predefined criteria in ascending order or descending order
(C) use conditions with operators such as AND, OR and NOT
(D) include addition, subtraction, multiplication and division
(E) None of these
Ans : (D)
14. Sending an e-mail is similar to—
(A) picturing an event
(B) narrating a story
(C) writing a letter
(D) creating a drawing
(E) None of these
Ans : (C)
15. Microsoft Word is an example of—
(A) an operating system
(B) a processing device
(C) application software
(D) an input device
(E) None of these
Ans : (B)
Computer Knowledge
1. If a word is typed that is not in Word’s dictionary, a____________wavy underline
appears below the word.
(A) red
(B) green
(C) blue
(D) black
(E) None of these
Ans : (A)
2. The____________button on the quick access Toolbar allows you to cancel your recent commands or actions.
(A) Search
(B) Cut
(C) Document
(D) Undo
(E) None of these
Ans : (D)
3. In Excel, any set of characters containing a letter , hyphen, or space is considered—
(A) a formula
(B) text
(C) a name
(D) a title
(E) None of these
Ans : (B)
4. ____________Software allows users to perform calculations on rows and columns of data.
(A) Word processing
(B) Presentation graphics
(C) Database Management Systems
(D) Electronic Spreadsheet
(E) None of these
Ans : (C)
5. A ____________represent approximately one billion memory locations.
(A) kilobyte
(B) megabyte
(C) gigabyte
(D) terabyte
(E) None of these
Ans : (C)
6. ____________cells involves creating a single cell by combining two or more selected cells.
(A) Formatting
(B) Merging
(C) Embedding
(D) Splitting
(E) None of these
Ans : (B)
7. The operating system is the most common type of____________software.
(A) communication
(B) application
(C) system
(D) word-processing
(E) None of these
Ans : (C)
8. When you quickly press and releaes the left mouse button twice , you are—
(A) Primary-clicking
(B) pointing
(C) Double-clicking
(D) Secondary-clicking
(E) None of these
Ans : (C)
9. The horizontal and vertical lines on a worksheet are called—
(A) cells
(B) sheets
(C) block lines
(D) gridlines
(E) None of these
Ans : (D)
10. To delete an incorrect character in a document, ____________ to erase to the right of the insertion point.
(A) press the left mouse key
(B) double-click the right mouse key
(C) press the BACKSPACE key
(D) press the delete key
(E) None of these
Ans : (D)
11. The operating system does all of the following EXCEPT:
(A) provide a way for the user to interact with the computer.
(B) manage the central processing unit (CPU).
(C) manage memory and storage.
(D) enable users to perform a specific task such as document editing.
Ans : (D)
12. During the boot process, the____________looks for the system files.
(A) CD
B. BIOS
C. CPU
D. DVD
Ans : (B)
13. ____________ are lists of commands that appear on the screen.
(A) GUIs
(B) Icons
(C) Menus
(D) Windows
Ans : (C)
14. ____________ is the ability of an operating system to control the activities of multiple programs at the same time.
(A) Multitasking
(B) Streamlining
(C) Multiuser
(D) Simulcasting
Ans : (A)
15. The unique signal, generated by a device, that tells the operating system that it is in need of immediate attention is called an:
(A) action.
(B) event.
(C) interrupt.
(D) activity.
Ans : (C)
16. The operating system controls access to the processor by assigning a(n) ____________ to each task requiring the processor’s attention.
(A) CPU
(B) slice of time
(C) stack
(D) event
Ans : (B)
17. The blocks of code, included in the operating system, that software applications interact with are known as:
(A) application programming interfaces (APIs).
(B) complimentary metal-oxide conductors (CMOS).
(C) device drivers.
(D) bootstrap loaders.
Ans : (A)
18. MS-DOS is a ____________ operating system.
(A) point-and-click
(B) user-friendly
(C) command-driven
(D) Mac
Ans : (C)
19. An interrupt handler is a(n):
(A) location in memory that keeps track of recently generated interrupts.
(B) peripheral device.
(C) utility program.
(D) special numeric code that indicates the priority of a request.
Ans : (D)
20. A spooler is a(n):
(A) location in memory that maintains the contents of a document until it prints out.
(B) print job.
(C) program that coordinates the print jobs that are waiting to print.
(D) message sent from the printer to the operating system when a print job is completed.
Ans : (C)
21. Virtual memory is typically located:
(A) on a floppy disk.
(B) in the CPU.
(C) in a flash card.
(D) on the hard drive.
Ans : (D)
22. The purpose of a swap (or page) file is to:
(A) maintain pages of documents that are being spooled to the printer.
(B) hold a program’s data or instructions in virtual memory when it can’t fit in RAM.
(C) prevent thrashing in a multitasking environment.
(D) allow multiple print jobs to print their pages out simultaneously.
Ans : (B)
23. The definition of thrashing is:
(A) swapping data between virtual memory and RAM too frequently.
(B) insufficient hard disk space.
(C) too many processors being managed by the operating system.
(D) inaccurate information stored in the registry.
Ans : (A)
24. All of the following are TRUE of Safe Mode EXCEPT:
(A) Safe Mode is a special diagnostic mode.
(B) Safe Mode loads all nonessential icons.
(C) Safe Mode allows users to troubleshoot errors.
(D) Safe Mode loads only the most essential devices.
Ans : (B)
25. Verification of a login name and password is known as:
(A) configuration.
(B) accessibility.
(C) authentication.
(D) logging in.
Ans : (C)
26. The combination of the operating system and the processor is referred to as the computer’s:
(A) CPU.
(B) platform.
(C) BIOS.
(D) CMOS.
Ans : (B)
27. The following message generally means:
(A) a nonsystem floppy has been left in the floppy disk drive.
(B) the CD drive is not functioning.
(C) the BIOS is corrupted.
(D) there is a problem loading a device.
Ans : (A)
28. Which of the following is the correct sequence of actions that takes place during the boot-up process?
(A) Load operating system ? Activate BIOS ? Perform POST ? Check configuration settings
(B) Activate BIOS ? Perform POST ? Load operating system ? Check configuration settings
(C) Perform POST ? Load operating system ? Activate BIOS ? Check configuration settings
(D) Activate BIOS ? Check configuration settings ? Perform POST ? Load operating system
Ans : (B)
29. All of the following are steps involved in the boot process EXCEPT:
(A) load the operating system into RAM.
(B) the power-on self-test.
(C) activate the basic input/output system (BIOS).
(D) load application programs.
Ans : (D)
30. The ____________, stored on a ROM chip, is responsible for loading the operating system from its permanent location on the hard drive into RAM.
(A) BIOS
(B) API
(C) device driver
(D) supervisor program
Ans : (A)
31. The basic Input/output system (BIOS) is stored in:
(A) RAM.
(B) ROM.
(C) the CPU.
(D) the hard drive.
Ans : (B)
32. Ensuring that the essential peripheral devices are attached and operational is the ____________ process.
(A) configuration
(B) CMOS
(C) POST
(D) ROM
Ans : (C)
33. The memory resident portion of the operating system is called the—
(A) registry.
(B) API.
(C) CMOS.
(D) kernel.
Ans : (D)
34. Which of the following does NOT occur during the power-on self-test (POST)?
(A) The ScanDisk utility begins to run.
(B) The video card and video memory are tested.
(C) The BIOS identification process occurs.
(D) Memory chips are checked to ensure they are working properly.
Ans : (A)
35. All of the following are TRUE regarding virtual memory EXCEPT—
(A) any amount of RAM can be allocated to virtual memory.
(B) the setting for the amount of hard drive space to allocate to virtual memory can be manually changed.
(C) this temporary storage is called the swap file (or page file).
(D) virtual memory is physical space on the hard drive.
Ans : (A)
36. The operating system allows users to organize the computer’s contents in a hierarchical structure of directories that include all of the following EXCEPT:
(A) files.
(B) folders.
(D) drives.
(D) systems.
Ans : (D)
37. All of the following statements concerning windows are true EXCEPT—
(A) windows are an example of a command-driven environment.
(B) windows can be resized and repositioned on the desktop.
(C) more than one window can be open at a time.
(D) toolbars and scrollbars are features of windows.
Ans : (A)
38. All of the following statements concerning files are true EXCEPT—
(A) A file is a collection of related pieces of information stored together for easy reference.
(B) Files can be generated from an application.
(C) Files are stored in RAM.
(D) Files should be organized in folders.
Ans : (C)
39. Using Windows Explorer, a plus (+) sign in front of a folder indicates—
(A) an open folder.
(B) the folder contains subfolders.
(C) a text file.
(D) a graphics file.
Ans : (B)
40. In Windows XP, if you want to see the file size and modified dates of all files in a folder, the best viewing option is the __________ view.
(A) List
(B) Thumbnails
(C) Details
(D) Icon
Ans : (C)
1. If a word is typed that is not in Word’s dictionary, a____________wavy underline
appears below the word.
(A) red
(B) green
(C) blue
(D) black
(E) None of these
Ans : (A)
2. The____________button on the quick access Toolbar allows you to cancel your recent commands or actions.
(A) Search
(B) Cut
(C) Document
(D) Undo
(E) None of these
Ans : (D)
3. In Excel, any set of characters containing a letter , hyphen, or space is considered—
(A) a formula
(B) text
(C) a name
(D) a title
(E) None of these
Ans : (B)
4. ____________Software allows users to perform calculations on rows and columns of data.
(A) Word processing
(B) Presentation graphics
(C) Database Management Systems
(D) Electronic Spreadsheet
(E) None of these
Ans : (C)
5. A ____________represent approximately one billion memory locations.
(A) kilobyte
(B) megabyte
(C) gigabyte
(D) terabyte
(E) None of these
Ans : (C)
6. ____________cells involves creating a single cell by combining two or more selected cells.
(A) Formatting
(B) Merging
(C) Embedding
(D) Splitting
(E) None of these
Ans : (B)
7. The operating system is the most common type of____________software.
(A) communication
(B) application
(C) system
(D) word-processing
(E) None of these
Ans : (C)
8. When you quickly press and releaes the left mouse button twice , you are—
(A) Primary-clicking
(B) pointing
(C) Double-clicking
(D) Secondary-clicking
(E) None of these
Ans : (C)
9. The horizontal and vertical lines on a worksheet are called—
(A) cells
(B) sheets
(C) block lines
(D) gridlines
(E) None of these
Ans : (D)
10. To delete an incorrect character in a document, ____________ to erase to the right of the insertion point.
(A) press the left mouse key
(B) double-click the right mouse key
(C) press the BACKSPACE key
(D) press the delete key
(E) None of these
Ans : (D)
11. The operating system does all of the following EXCEPT:
(A) provide a way for the user to interact with the computer.
(B) manage the central processing unit (CPU).
(C) manage memory and storage.
(D) enable users to perform a specific task such as document editing.
Ans : (D)
12. During the boot process, the____________looks for the system files.
(A) CD
B. BIOS
C. CPU
D. DVD
Ans : (B)
13. ____________ are lists of commands that appear on the screen.
(A) GUIs
(B) Icons
(C) Menus
(D) Windows
Ans : (C)
14. ____________ is the ability of an operating system to control the activities of multiple programs at the same time.
(A) Multitasking
(B) Streamlining
(C) Multiuser
(D) Simulcasting
Ans : (A)
15. The unique signal, generated by a device, that tells the operating system that it is in need of immediate attention is called an:
(A) action.
(B) event.
(C) interrupt.
(D) activity.
Ans : (C)
16. The operating system controls access to the processor by assigning a(n) ____________ to each task requiring the processor’s attention.
(A) CPU
(B) slice of time
(C) stack
(D) event
Ans : (B)
17. The blocks of code, included in the operating system, that software applications interact with are known as:
(A) application programming interfaces (APIs).
(B) complimentary metal-oxide conductors (CMOS).
(C) device drivers.
(D) bootstrap loaders.
Ans : (A)
18. MS-DOS is a ____________ operating system.
(A) point-and-click
(B) user-friendly
(C) command-driven
(D) Mac
Ans : (C)
19. An interrupt handler is a(n):
(A) location in memory that keeps track of recently generated interrupts.
(B) peripheral device.
(C) utility program.
(D) special numeric code that indicates the priority of a request.
Ans : (D)
20. A spooler is a(n):
(A) location in memory that maintains the contents of a document until it prints out.
(B) print job.
(C) program that coordinates the print jobs that are waiting to print.
(D) message sent from the printer to the operating system when a print job is completed.
Ans : (C)
21. Virtual memory is typically located:
(A) on a floppy disk.
(B) in the CPU.
(C) in a flash card.
(D) on the hard drive.
Ans : (D)
22. The purpose of a swap (or page) file is to:
(A) maintain pages of documents that are being spooled to the printer.
(B) hold a program’s data or instructions in virtual memory when it can’t fit in RAM.
(C) prevent thrashing in a multitasking environment.
(D) allow multiple print jobs to print their pages out simultaneously.
Ans : (B)
23. The definition of thrashing is:
(A) swapping data between virtual memory and RAM too frequently.
(B) insufficient hard disk space.
(C) too many processors being managed by the operating system.
(D) inaccurate information stored in the registry.
Ans : (A)
24. All of the following are TRUE of Safe Mode EXCEPT:
(A) Safe Mode is a special diagnostic mode.
(B) Safe Mode loads all nonessential icons.
(C) Safe Mode allows users to troubleshoot errors.
(D) Safe Mode loads only the most essential devices.
Ans : (B)
25. Verification of a login name and password is known as:
(A) configuration.
(B) accessibility.
(C) authentication.
(D) logging in.
Ans : (C)
26. The combination of the operating system and the processor is referred to as the computer’s:
(A) CPU.
(B) platform.
(C) BIOS.
(D) CMOS.
Ans : (B)
27. The following message generally means:
(A) a nonsystem floppy has been left in the floppy disk drive.
(B) the CD drive is not functioning.
(C) the BIOS is corrupted.
(D) there is a problem loading a device.
Ans : (A)
28. Which of the following is the correct sequence of actions that takes place during the boot-up process?
(A) Load operating system ? Activate BIOS ? Perform POST ? Check configuration settings
(B) Activate BIOS ? Perform POST ? Load operating system ? Check configuration settings
(C) Perform POST ? Load operating system ? Activate BIOS ? Check configuration settings
(D) Activate BIOS ? Check configuration settings ? Perform POST ? Load operating system
Ans : (B)
29. All of the following are steps involved in the boot process EXCEPT:
(A) load the operating system into RAM.
(B) the power-on self-test.
(C) activate the basic input/output system (BIOS).
(D) load application programs.
Ans : (D)
30. The ____________, stored on a ROM chip, is responsible for loading the operating system from its permanent location on the hard drive into RAM.
(A) BIOS
(B) API
(C) device driver
(D) supervisor program
Ans : (A)
31. The basic Input/output system (BIOS) is stored in:
(A) RAM.
(B) ROM.
(C) the CPU.
(D) the hard drive.
Ans : (B)
32. Ensuring that the essential peripheral devices are attached and operational is the ____________ process.
(A) configuration
(B) CMOS
(C) POST
(D) ROM
Ans : (C)
33. The memory resident portion of the operating system is called the—
(A) registry.
(B) API.
(C) CMOS.
(D) kernel.
Ans : (D)
34. Which of the following does NOT occur during the power-on self-test (POST)?
(A) The ScanDisk utility begins to run.
(B) The video card and video memory are tested.
(C) The BIOS identification process occurs.
(D) Memory chips are checked to ensure they are working properly.
Ans : (A)
35. All of the following are TRUE regarding virtual memory EXCEPT—
(A) any amount of RAM can be allocated to virtual memory.
(B) the setting for the amount of hard drive space to allocate to virtual memory can be manually changed.
(C) this temporary storage is called the swap file (or page file).
(D) virtual memory is physical space on the hard drive.
Ans : (A)
36. The operating system allows users to organize the computer’s contents in a hierarchical structure of directories that include all of the following EXCEPT:
(A) files.
(B) folders.
(D) drives.
(D) systems.
Ans : (D)
37. All of the following statements concerning windows are true EXCEPT—
(A) windows are an example of a command-driven environment.
(B) windows can be resized and repositioned on the desktop.
(C) more than one window can be open at a time.
(D) toolbars and scrollbars are features of windows.
Ans : (A)
38. All of the following statements concerning files are true EXCEPT—
(A) A file is a collection of related pieces of information stored together for easy reference.
(B) Files can be generated from an application.
(C) Files are stored in RAM.
(D) Files should be organized in folders.
Ans : (C)
39. Using Windows Explorer, a plus (+) sign in front of a folder indicates—
(A) an open folder.
(B) the folder contains subfolders.
(C) a text file.
(D) a graphics file.
Ans : (B)
40. In Windows XP, if you want to see the file size and modified dates of all files in a folder, the best viewing option is the __________ view.
(A) List
(B) Thumbnails
(C) Details
(D) Icon
Ans : (C)
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